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Kou China Chandelier: Terms & Conditions
Conventional chandeliers typically feature dozens or even hundreds of luminaires requiring kilowatt supplies; Kou's simple, streamlined electrical design consumes as little as 70W, providing major energy and cost savings. Kou is available is residential or commercial configuration:
Residential: Single 250W halogen incandescent bulb in an E26 or E27 base.
Commercial: G12 metal halide capsule lamp with ballast (£175 surcharge)
Installation & Assembly Options
Just like Kou, every ceiling is different, too. For new installations, we supply fitting kits suitable for attachment to timber, concrete or steel joists. We are also happy to work with existing structural ceiling fixings – for instance, where a chandelier hung previously – and usually make no extra charge to fabricate a mounting system appropriate to extant fixings. It is imperative that the ceiling hooks / eyes are rated to carry at least twice the chandelier's weight.
The ceiling rose can be supplied in any colour to match existing lighting and decor, or can be delivered in primer for on-site finishing. The fabric-braided electrical flex can also be supplied in a range of colours and, for a small extra charge, the steel cables can be plastic coated in a variety of finishes.
We have a number of recommended installers who travel across the world if you require a fitting service, and are also available to assemble chandeliers in person on site. Please call 01242 692455 for details.
The DIY Option
If either budget or geography is prohibitive to Kou ownership for you, we are pleased to make Kou available in kit form. Kou is easier to ship in 190 little bits than in one big box. Assembly is actually very straightforward and takes less than a day. Everything required to make your own Kou is provided: high quality braided fabric electrical cable, steel armature, internal fixings, ceiling fixing, and a complete set of spokes, plus spares. Because Kou is essentially an overgrown lampshade, it can be fitted around, or in place of, a standard pendant light fitting, minimising electrical complications.
Simple instructions are provided. If you can spare a day to put it together, savings of up to 40% are possible and we can economically ship the components, no matter where in the world you are.
Properly fired bone china is stronger than it looks, but it will fracture or break if struck with sufficient force. The tip of the spoke in particular is thickly cast and surprisingly robust, but a sudden blow could damage the mount and compromise its fixing to the armature. Replacement spokes are available if this happens. However, unless physically battered, the ceramic components will last for millennia.
Kou derives its organic textural finish and soft diffusion characteristics from unglazed ceramic’s unique properties. Unlike glazed ware, though, it can mark if touched. Fortunately, cleaning is easy, but must be done carefully so as not to stress individual spokes. Surface blemishes can be removed with a sponge scourer (or white sandpaper if ingrained) and a damp, lint-free cloth. The ceramic components are even dishwasher safe.
Kou comes with a free cleaning kit including a long handled white feather duster,
How do you replace the bulb?
The bulb assembly hangs independently in the centre of the armature.
How much does shipping cost?
Shipping in unassembled form to the UK and to EuroStar-connected countries is most economically handled by road freight. Packing and insured delivery within the UK is £175 door-to-door, or £200–300 within the EU. Similarly insured sea or air freight to America and most other worldwide locations, including the middle East and China is in the region of £350–500.
We are also available for on-site assembly. To discuss your requirements
Can I get a discount?
Yes. We offer specifier and multiple quantity discounts of up to 25%.
Can I borrow one?
Yes. Kou is available for hire for photographic or promotional purposes.
I want to buy. What now?
The lead time is approximately 45 days from receipt of the 50% deposit